Our Institution
About us, our mission and our values.
Institutional texts introducing the FizyoCare Physical Medicine and Rehabilitation Medical Centre.
About us
FizyoCare Physical Medicine
and Rehabilitation Medical Centre
Operating in 3,000 m² of enclosed space, the FizyoCare Physical Medicine and Rehabilitation Medical Centre provides assessment and rehabilitation services for adult and paediatric patients. Holding the International Health Tourism Authorisation Certificate awarded in 2018, our centre also manages the application and treatment pathways of patients coming from abroad.
In adults, the course of physical medicine and rehabilitation for brain injury, stroke, spinal cord injury, multiple sclerosis, Parkinson's disease and muscle disorders — as well as for age-related loss of function, prosthesis use, and gait and balance disorders — is planned individually following assessment by our specialist team. The treatment programme draws on the rehabilitation methods and technologies appropriate to each patient's needs.
The centre brings together advanced technologies and a specialist team whose work in paediatric rehabilitation has earned recognition both nationally and internationally. All conditions causing disability in childhood — cerebral palsy above all — can be followed up and treated at every stage.
In musculoskeletal and rheumatic pain, our patients are treated using physical therapy modalities together with algology (pain medicine) techniques.
Our centre houses separate treatment halls for adult and paediatric patients, gait analysis and training laboratories, robotic and advanced-technology treatment units, virtual rehabilitation rooms, therapy pools and special therapeutic baths.
Our mission
- To provide comprehensive, high-quality, patient-centred healthcare, faithful to ethical and scientific values, so as to help our patients attain the highest possible level of function and quality of life.
- To keep abreast of the latest developments and continually advance our knowledge and skills.
- To serve our patients to the best of our ability by valuing teamwork and multidisciplinary collaboration.
- To deliver scientific healthcare to the most advanced medical standards, in accordance with the regulations and without compromising ethical values.
- To implement the quality management system and continually improve its effectiveness in practice.
Our vision
- To raise our patients' quality of life by offering them the best possible healthcare.
- To be an institution distinguished by its knowledge and skill in its field.
- To create awareness of healthy living by spreading understanding of the importance and benefits of healthcare within the community.
Type A medical centre licensed by the Turkish Ministry of Health
International Health Tourism Authorisation Certificate of the Turkish Ministry of Health
Our values
Institutional values
Patient focus
Always placing our patients' needs and priorities first.
Excellence
Aiming for the highest quality and standards in the services we provide.
Ethics
Remaining faithful to ethical and scientific values in everything we do, and respecting our patients' cultural values, beliefs and personal preferences.
Compassion
Treating our patients with compassion, respect and understanding.
Teamwork
Reaching shared goals by working together as a team.
Development
Remaining open to continuous learning and growth.
Responsibility
Acting responsibly towards our work and towards our patients.
Our quality policy
Quality policy
As the Private FizyoCare Physical Medicine and Rehabilitation Medical Centre, we undertake to provide high-quality healthcare and to ensure patient satisfaction.
- 1
Patient satisfaction
We strive continually to understand and meet our patients' needs and expectations. We consider feedback carefully and take action to improve our services.
- 2
Quality management
To ensure conformity with quality standards, we operate an effective quality management system, review our procedures regularly and train our staff accordingly.
- 3
Expertise and trustworthiness
With our experienced and specialised staff we provide dependable healthcare, remain faithful to ethical values and respect patient privacy.
- 4
Continual improvement
We review our processes and services regularly and look for opportunities to make them more effective and efficient.
- 5
Innovation and technology
We aim to serve our patients as well as possible by using current technologies and treatment methods, and we encourage innovative solutions.
- 6
Employee engagement
We encourage our staff to take part, provide a supportive working environment and give weight to their training and development.
- 7
Social responsibility
We take part in social responsibility work to raise health awareness in the community and seek to contribute to public health and well-being.
We ensure that this quality policy is embraced by all our staff and put into practice. Our aim is to increase patient satisfaction and, by providing healthcare of the highest quality, to improve the health of the community.
